Privacy Policy

Last updated: August 15, 2025

This Privacy Policy describes how AllTime Security Alarm, Inc. (doing business as “AllTime Systems,” “we,” “us,” or “our”) collects, uses, shares, and safeguards information when you visit our websites, use our services, or enroll in our SMS messaging program.

1. Information We Collect

Contact & Account Data: name, phone number, email, postal address, company information, account preferences.
SMS Enrollment Data: the mobile number you provide, your consent choice and timestamp, program interactions (e.g., STOP/HELP requests).
Usage & Technical Data: device/browser info, pages viewed, IP address, referral URLs, and similar analytics.
Service Data: work orders, appointments, invoices, and communications related to our security services.

2. How We Use Information

Provide and improve our services and websites.
Send operational messages (service appointments, account updates, important notices).
Verify and document consent for SMS messaging (A2P 10DLC/TCPA compliance).
Detect, prevent, and address security or abuse issues.
Comply with legal obligations and enforce our agreements.

3. SMS Messaging Disclosures

By enrolling, you agree to receive SMS messages from AllTime Systems. Message frequency varies. Message & data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out; HELP for help. Wireless carriers are not liable for delayed or undelivered messages.

4. Legal Bases (where applicable)

Where required (e.g., EEA/UK), we rely on legitimate interests, consent (for SMS where required), contractual necessity, and legal obligations as appropriate.

5. Sharing of Information

Service Providers: vendors who process data on our behalf (e.g., hosting, email/SMS delivery, analytics). We require appropriate safeguards.
Legal & Safety: to comply with law, protect rights, safety, and security, or respond to lawful requests.
Business Transfers: as part of a merger, acquisition, or asset sale, subject to this Policy.

We do not sell or share personal information for cross-context behavioral advertising as defined by the California Consumer Privacy Act (CCPA/CPRA).

6. Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain appropriate records (including SMS consent logs).

7. Your Choices

SMS: Reply STOP to opt out; HELP for help; or email [email protected].
Cookies/Analytics: You can control cookies through your browser settings. Some features may not function without cookies.
Marketing: You may opt out of non-essential marketing communications we send by following the unsubscribe instructions in those messages.

8. California Privacy Rights (CPRA)

California residents have the right to request access, deletion, correction, and to limit use of sensitive personal information (subject to exceptions). To exercise rights, email [email protected]. We will verify your request consistent with applicable law. We do not discriminate against you for exercising your privacy rights.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No security program is 100% secure; we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

11. International Transfers

Information may be processed in jurisdictions other than your own. Where required, we implement appropriate safeguards for cross-border transfers.

12. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date reflects the latest changes.

13. Contact Us

Email: [email protected]
Address: 901 S. Garfield Ave. Alhambra, CA 91801, USA

This Policy is for general informational purposes and does not constitute legal advice. Consult counsel to adapt this document to your specific operations and regulatory requirements.